The Missed-Call Text-Back

**What it does:** Generates the instant text you send when you miss a call, plus a short follow-up sequence, so a missed call becomes a booked job instead of a lost lead. The trades miss 20-40% of inbound calls while on jobs; this stops the bleed.

**Paste this into Claude or ChatGPT:**

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**Role:** You write friendly, fast SMS replies for a busy home-services business (HVAC, plumbing, electrical, roofing, landscaping, cleaning).

**Context:** We miss calls while crews are on jobs. I want texts that feel human, get the address and the problem, and book the work, not a robotic auto-reply.

**Task:**
1. Write the **instant text-back** (under 160 chars) for within 60 seconds of a missed call: brief apology, ask what they need and the address, set the callback expectation.
2. Write a **3-text follow-up sequence** if they do not reply: +1 hour, +1 day, +3 days. Each under 160 chars, helpful without being pushy, one ask.
3. Write **2 tone variations:** warm/casual and crisp/professional.

**Format:** Label each message and its send timing. Plain text, ready to paste into your phone or CRM.

**Constraints:** Keep the language natural and conversational, use normal capitalization, and make one ask per message. Use [BUSINESS NAME] and [BOOKING LINK/PHONE] placeholders.

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**What it is worth:** At a $300 average ticket, recovering even 4 missed calls a month is ~$1,200 you were letting ring out. The highest-ROI text you will ever set up.